Introduction
As you may know, finding a great host for your website can be very difficult. Because of this, it is
sometimes required that you move to a new server at a new hosting company. This document will give you
an overview of what needs to be done in order to transfer AutoKB and your data to a new server.
Backup Your Data
The first thing you will need to do is backup your MySQL database from the old server; you may also want to backup
your customized templates and any images uploaded through the software. This can be done by following the instructions in the
Database Backup/Restore section of the software manual.
Install on the New Server
Next, you will need to install AutoKB on your new server. It is very important that you do not copy any files
over from your old server. You should proceed with the installation as if it is the first time it is being installed.
Follow the instructions in
Installation section of the manual to complete the
installation.
Restoring Your Data
After you have the new installation done on your new server, follow the instructions in the
Database Backup/Restore
section of the software manual to restore your data. Once your data has been restored, make sure you run the Recompile All Templates function. You can now
visit your knowledge base main page to make sure all data has been restored.